EAP: Employee Assistance Program

The EAP Program

Everyday life can be stressful and can affect your health, well-being and performance. Fortunately, our Employee Assistance Program can aid in finding solutions. When facing personal problems, you might struggle with where to turn for help. The first step is usually the hardest, and guidance is often the key. That’s why National Insurance Services (NIS) offers an Employee Assistance Program (EAP). An EAP offers a confidential place to find the answers that work for you.

Under our EAP you can receive no-cost, confidential help for a wide variety of needs and concerns:

		Depression

		Stress Management

		Anxiety

		Marital Difficulties

		Relationship Problems

		Family Conflict

		Alcohol or Drug Addictions

		Financial or Legal Concerns

		Parenting Concerns

		Problem Gambling

		Eating Disorders

		Childcare and Eldercare

Your EAP Service Provider

Bensinger, DuPont & Associates (BDA) is a leader in the field of Employee Assistance and has been providing employee assistance services for over 20 years. BDA has the experience to provide the broad range of services and guidance that is paramount to an EAP – whether it’s help with day-to-day concerns or guidance through a challenging crisis. The information you discuss through the EAP is kept confidential in accordance with federal and state laws.

The EAP Process

When you access the EAP, BDA counselors listen and take action toward finding solutions. The next step may include meeting with a mental health counselor for up to three face-to-face visits, negotiating health insurance benefits or referrals to community resources for legal and financial services.

Claimant Assist

NIS's Claimant Assist program offers special services to Long-Term Disability claimants or Life insurance beneficiaries at no charge. If you have Disability insurance coverage through NIS, our Long-Term Disability Claimant Services are available to guide and counsel claimants and their immediate family members. If you have Life insurance coverage through NIS, our Beneficiary Services Program provides counseling and assistance to beneficiaries when faced with the challenge of coping with loss.

		Access to masters-degreed counselors 24-hours a day through a toll-free number.

		Up to three in-person assessment and counseling sessions.

		Legal Assistance – Telephone and/or one in-person consultation with an attorney to address questions about tax filing, guardianship and power-of-attorney. If the caller requests additional in-person services, they can be provided at a discounted rate.

		Financial Assistance – Telephone consultation with a financial consultant to address questions on budgeting, taxes and debt consolidation.

		Childcare and Eldercare Assistance – Telephone consultation with a work-life professional to provide information, referrals and resources related to childcare or eldercare concerns.

		Memorial Planning Assistance* – Telephone consultation with a work-life specialist to assist with memorial and funeral planning. Services include identifying potential locations, associated costs for services and providing information to help coordinate logistics.

		* Available to Life insurance beneficiaries only.


	ACCESSING EAP AND CLAIMANT ASSIST SERVICES
	Professional, masters-degreed BDA counselors are available to help 24-hours a day, seven days a week.
	EAP services are available to you two ways:
	Call toll-free: 866.451.5465
	Online: www.niseap.com, ask your HR specialist for your password
	Claimant Assist services are available:
	Call toll-free:	866.472.2734